Thursday, June 23, 2011

TD Canada Trust Attempts to Close Security Breach

Here is the response from Regional Customer Care - Melissa Holliday-Fennell, Manager, Customer Relations

While this is truly a regrettable incident, please know that we value your business and are committed to working with you to ensure your banking experience with TD Canada Trust remains comfortable and secure. As of today, June 21, 2011 we have input a message on your business profile which requires an override for all deposits from a branch employee in a supervisor role.

Although the manager Ryan Janicki has failed to train the staff at branch 092 adequately - the latest reason why our account information was provided to the public, now they want a supervisor to assist on all our deposits. TDCT is sitting in the same chair as Sony Playstation and the Japanese Nuclear Power company. People simply do not trust them anymore.

It is not a matter if our bank accounts are going to get hacked due to poor security, it's a matter of when. Be prepared for the inevitable. We will be adding a blog about things you can do to help prevent it and what to do when it happens.

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