Your Complete Freight Service Provider - Rapidgo Freight

2011-12-10T09:46:00.001-08:00

From

The Team at Rapidgo Inc.

It is with pleasure at this special time of year to wish

you, our friends both old and new, joy and happiness over the holiday season.

We wish you Greatness, Prosperity,

Hope, and Health.

May the old year be one to look back on with Smiles and Gratitude.

May the New Year bring you many Blessings!

2011-12-10T09:07:00.001-08:00

In The News: December 2011

Business in the Cloud

Rapidgo is pleased to announce the migration of our customized dispatch program to a private cloud server. Advantages include global access to dispatch and accounting data and a reduced possibility of email loss, as we encountered recently.

Over the next several months, we will be adding features that will allow faster quoting to customers for national and international loads and much improved tracking of drivers and loads. Although this has been a long, time consuming process, the benefits will improve efficiency, and create a faster responding company.

Family in the News

Daughter Miranda and fiancée Barns, both captains of a corporate marlin fishing yacht are seen here at a world title tournament in Cabo San Lucas. Their wedding is December 23^rd, summertime in New Zealand, so Molly & James will be responding to text and emails from either a beach or boat for a short while. Dale Jackman will be at the dispatch helm while they are away. No worries, mate, you can always reach James & Molly directly if needed.

In The News: November 2011

2011-11-11T04:36:00.000-08:00

Life in the Internet World

When the internet and computers work, it’s great. When they break down, it makes business and life really challenging.

Recently, we had our one toll free number go off line when one US supplier lost their trunk line out. Immediately thousands of companies lost their toll free access. Fortunately Rapidgo has two different suppliers for just such an emergency. Unfortunately, not all our customers had both numbers. So please take note of both numbers on the enclosed business cards and pass on to the appropriate personnel.

In the same few days, Blackberry lost all email transfer in and out. As well, the hosting company for our website had a server failure and emails sent through rapidgo.ca were delayed for hours, and in some cases days. As an added protection to this happening in the future, please make note of our Gmail account – rapidgo@gmail.com Failing that, you can directly text James @ 5198410115 or Molly @ 5192418889. Finally, if you have sent an email or text to us and do not receive a response in 15 minutes, please call to confirm. We apologize for the inconveniences of recent.

Biz-Bytes FYI

As with all transportation companies, Rapidgo rates are directly tied to fuel costs. The reduction in fuel costs has allowed us to actually reduce many out of town rates. We never have a fuel surcharge.

2011-09-23T08:26:00.000-07:00

In The News: September 2011

Golfers up for the challenge, putting challenge that is!

Rapidgo Inc. sponsors company golf tournaments with prizes for the winners of the putting challenge and prizes for auction for charities.

Ask Bill Domianczuk or James Frank for details.

Rapidgo to Reduce Dependency on Post

With the recent postal strike behind us, Rapidgo,along with many of our customers and suppliers, is looking at ways to reducethe number of pieces of mail we generate. One customer has requested that NO mail be used for invoicing, proof ofdelivery, or payments. Many of ourcustomers now complete payments with direct deposits. We email invoices and scanned copies of proofof deliveries. Bank transfers can beused to pay drivers and suppliers. Theworld is changing faster all the time. New technology is having a rapid impact on how we do business. Let us know if you want to help create a morepaperless business environment by receiving invoices by email and making banktransfer payments for invoices. Simplyemail accounting at: accounting@rapidgo.ca

Biz-Bytes FYI

Rapidgo is becoming even more efficient with new dispatchand accounting programs. We will begoing live next month with a new program that reduces the time it takes forprocessing your orders and will eliminate much of the paper associated with thetransportation industry.

TD Canada Trust Attempts to Close Security Breach

2011-06-23T08:43:00.000-07:00

Here is the response from Regional Customer Care - Melissa Holliday-Fennell, Manager, Customer Relations

While this is truly a regrettable incident, please know that we value your business and are committed to working with you to ensure your banking experience with TD Canada Trust remains comfortable and secure. As of today, June 21, 2011 we have input a message on your business profile which requires an override for all deposits from a branch employee in a supervisor role.

Although the manager Ryan Janicki has failed to train the staff at branch 092 adequately - the latest reason why our account information was provided to the public, now they want a supervisor to assist on all our deposits. TDCT is sitting in the same chair as Sony Playstation and the Japanese Nuclear Power company. People simply do not trust them anymore.

It is not a matter if our bank accounts are going to get hacked due to poor security, it's a matter of when. Be prepared for the inevitable. We will be adding a blog about things you can do to help prevent it and what to do when it happens.

Solution to Canada Postal Strike

2011-06-15T05:58:00.000-07:00

Does anybody really need letter mail five days a week anywhere? Solution, implement the MWF delivery, that the union has so effectively brought to our attention, and cut costs by 40% right off the top. Put workers on part-time and therefore ineligible for any union. In addition, all companies can use Paypal for paying invoices and eliminate paper cheques. Just think of the fuel cost savings and reduction in carbon output from all those postal vehicles.

Security Breach at TD Canada Trust Again

2011-06-15T05:26:00.000-07:00

The Cambridge TD Canada Trust branch 092, under the leadership, or lack thereof, of Ryan Janicki has dropped the ball again. Even though it says on our company profile not to give out account balances to anyone without signing authority, the staff continue to breach security measures. The TD Ombudsman says they are unable to stop it from happening, but will implement "counseling" for the staff. Kidding, right? Fire them! This is not some hacker getting personal information that is used in security questions. Time to move banks!

It's time to privatize Canada Post

2011-06-11T01:51:00.000-07:00

It's time to privatize Canada Post

Rapidgo Supports CF Research

2011-05-27T05:52:00.001-07:00

Rapidgo is the proud sponsor of the Canadian Cystic Fibrosis Foundation. Together we can make a difference. Please donate, if you can. Thank you.

http://my.e2rm.com/personalPage.aspx?registrationID=1090778

2011-03-11T07:37:00.000-08:00

In The News: March 2011

Hot Shot to GM Plant, Ohio

Rapidgo Springs into Action

With Spring weather, comes more freight movement. Rapidgo is expanding to accommodate our significant growth with more equipment capacity. More cargo vans, more Hot Shot trailers, more cross border equipment.

Rapidgo is also very pleased to announce the addition of Bill Domianczuk to dispatch and the Account Manager position for Ontario. Bill has many years experience in shipping and transportation.

Gotcha Covered

With the Canadian dollar exceeding the US$, more freight is being expedited from the US into Canada. Rapidgo is part of an alliance that includes expedite capacity throughout the US and Canada. When you need a truck to pick up fast, anywhere in the US, we have the means to do it. And when other companies are sleeping, Rapidgo is available 24/7 to service your needs. You can trust us to track your load and keep you informed.

Biz-Bytes FYI

Fuel prices are a concern for all of us. Do you want to know where the cheapest fuel is in your area? Check out http://ontariogasprices.com/ on your cell to save on gas. Remember, it’s how much you keep that counts.

2010-11-24T06:36:00.000-08:00

TD Canada Trust Breaches Security

The TDCT branch 0092 in Cambridge has failed to protect account information. Ryan Janicki, manager, refuses to address this serious breach. Rapidgo has been forced to upgrade the complaint to the banks ombudsman who says it takes two months to investigate a security breach. Beware of this branch and protect your information from being used by thieves.

Further to the post regarding this branch in Cambridge refusing to deposit cheques without Inc as part of the payee line, Rapidgo has approached other banks and has been informed that they do not even consider the issue important. It looks like the bank culture at this branch is rogue.

2010-11-16T12:41:00.001-08:00

In The News: November 2010

Rapidgo supports Pink for Cancer research

Rapidgo is proud to support the Akzo-Nobel (aka: ICI Glidden Paint) stores in raising awareness and donations to help in the fight against Cancer. Mike Mazur, front and center, Manager of the Fairway store and staff, played dress-up, cut and coloured cherished hair, all to make a difference. Congratulations to all the stores on a job well done! We are really looking forward to next year.

Gotcha Covered

Marine consultants in Miami need parts across border ASAP on a Saturday for emergency repairs. Rapidgo service 24/7 gets it done! “We’re going to use Rapidgo for all of our expedite”, says owners.

Biz-Bytes FYI

TD Canada Trust, Cambridge branch at Bishop, enforces registered name on cheques. If Inc is part of the registered name, it must appear as part of the payee line, says Ryan Janicki, Branch Manager, or cheques will not be accepted for deposit, no exceptions

2010-08-10T12:37:00.000-07:00

In The News: August 2010

Want to reach Rapidgo faster? Try emailing:

contact@rapidgo.ca

Most electronic communications; including phone systems, can be disrupted, and especially at critical times, it seems. “All circuits are busy, try again later” is a sign of our computerized world today. Rapidgo endeavors to have backup systems to compliment our toll free phone access.

By sending email from your PC or cell phone:

· You will reach every member of the Rapidgo Team immediately,

· You will create a call log of contact with date and time,

· Anyone else in your company will know when an order has been placed,

· You eliminate confusion with others who place orders,

· You save time dealing with dropped calls.

As well, you are invited to call our cell phones directly. Even if we cannot answer immediately, we will receive a message of a missed call with your number and return your call immediately. These numbers are also listed under “Contact” on our website: www.rapidgo.ca. You may also text our cell phones directly, as well.

Cell numbers for dispatch:

Molly – 519-241-8889

James – 519-841-0115

What others are saying about Rapidgo, a family business!

“We would like to use your company for this (US bound) shipment. Your pricing was in line with the LTL carriers but we have more trust in your company compared to a large corporation.”

Matthew

Elmira

2010-04-28T08:03:00.000-07:00

In The News: April 2010

What size vehicle do you really need?

The economy is improving. You require fast service, 24/7/365.

Let us help you choose the lowest cost vehicle.

· Small part or parcel – across town or across border: car rate

· 2-3 skids, 2500 #, max. 12 feet length, 47 inch height, local & US: cargo van

· 2-3 skids, 4500 #, max.17 feet length, 70 inch height, local & US: Sprinter van

· 3-12 skids, 15,000 #, up to 24 feet length, local & US: 24 foot straight truck

· 1-10 skids, 10,000 #, up to 20 feet length, local & US, side or crane load: 20 foot curtain side trailer

· 20 foot pipe or bar length, up to 500 #, local & US: cargo van w/ roof rack

· Up to 26 skids, full truck load or less than load, local & US: 53 foot van trailer

· Up to 26 skid spots, side or crane load, tarped, local & US: 48-53 foot flatbed trailer

Solution:

Call Rapidgo for all your transportation needs; rest easy, and better spend your time, knowing it will be done professionally

Mother’s Day Flowers “A Hit” With Customers in tri-city area

Rapidgo continues a service tradition. Book your Mother’s Day flowers in advance and have them delivered to your place of work for the weekend. It’s EZPZ. Company coordinator receives special gift.

Rapidgo, a family business, continues to grow!

We have added more drivers to most service areas to keep up with the increase demand
Our world travelling son, Mike, is returning to help with dispatch and cross border.
Daughter, Mary, is helping with customer support.

2010-02-22T16:15:00.000-08:00

In The News: February 2010

Valentine’s Day Flowers “A Hit” With Customers

Rapidgo has started a service tradition. Book your Valentine’s Day or Mother’s Day flowers in advance and have them delivered to your place of work for the magical day. Guys, this could get you brownie points! It’s EZPZ.

Compare costs of having a company driver and owning a vehicle ( 5 ton, or cargo van ) versus making a simple, fast call to Rapidgo Inc

Consider:

Cost of vehicle - $1000 plus/mo, insurance - $500 plus per month, licensing/CVOR/inspection - $35 plus/month, repairs-transmission $4-7000, maintenance - oil change $200, hiring driver - attract and interview - $4-500, hourly wage - $12-15/hr benefits/sick time, and holidays, keeping the driver busy if not driving to recover costs.

Downside:

Truck breaks down - lose time and need to call Rapidgo anyway

Driver injures themselves, gets disabled, quits, is the wrong person for the company

Company truck going in one direction and delivery/pickup needed in opposite direction

For 5 ton, driver out of hours for evening or weekend work

Driver does not own the vehicle and therefore has no vested interest in upkeep, in fact if truck breaks down, they get paid anyway

Solution:

Call Rapidgo for all your transportation needs; rest easy, and better spend your time, knowing it will be done professionally

Hands Free Devices Only on Ontario Highways – Fines $155 start Feb 1^st.

http://toronto.ctv.ca/servlet/an/local/CTVNews/20100131/OTT_handsfree_begins_100131/20100131/?hub=OttawaHome

2009-12-08T06:37:00.000-08:00

In The News: December 2009

Merry Christmas and Happy Holidays Canada

Safe travels during the holiday season.

Santa Harley is ready for holiday shipping.

Hands Free Devices Only on Highways

http://news.ontario.ca/mto/en/2009/09/ontarios-new-rules-for-hand-held-wireless-and-entertainment-devices.html

Did you know that Rapidgo runs 24/7, even over the holidays?

Blue Water Bridge tolls to increase by 86%!

Nexus Cards are now valid identification for border crossing to and from Canada/US

2009-12-02T02:02:00.000-08:00

Nexus Cards

Your Nexus card can now be used as acceptable form of identification at the border. Both US and Canadian border officials have confirmed that Nexus, along with FAST cards can be used in place of a passports. Canadians will still be required to prove citizenship along with their Nexus cards.

2009-11-24T07:06:00.000-08:00

Deer Season Opening Means Receiving Is Closed

You gotta admire the union concession win at a plant in back state New York, that requires that the first day of deer season is a paid holiday. The company has been around since 1903.

2009-11-24T05:20:00.000-08:00

Blue Water Bridge Rate Hikes

When prices are dropping at major stores, Blue Water Bridge has decided to raise commercial truck tolls from $1.75 to $3.25 per axle. That is an 86% increase! Amazing!

Detroit Ferry Closed

The truck ferry to Detroit is now closed for 3 months. This could increase the costs of moving hazardous goods into the US.

2009-11-05T06:05:00.000-08:00

Hands Free

Although the police will not ticket specifically for failure to avoid use of hand held devices for three months, they can, and will, charge for dangerous driving. That carries huge consequences. You can incur demerit points along with the fine, and it will effect your insurance rates immensely.

There are devices that will read your incoming emails for you. Your cell phone bundle probably sends you a text of voice mail messages.

We are already seeing more and more trucks and cars pulling over to deal with critical issues. Drivers should be careful when pulling back on roadways.

2009-11-05T05:55:00.000-08:00

Pitney Bowes URNailed

Only after filing a complaint for sales and customer service practices with the BBB, did we get results. Unit retrieved by their courier. We received a call to make sure the issue was resolved to our satisfaction, but no apology for the appalling and illegal practices of unauthorized charges being placed on our credit card.

Pitney Bowes Scam

2009-10-28T07:50:00.000-07:00

Pitney Bowes Scam - Beware

August 27, 2009 Received email promotion: States first 60 days free, Monthly fee of $17.95 $75.00 Free postage Initial phone conversation with Sandra Kassar: Monthly fee $19.75, instead of $17.95. No reason was provided Sandra confirmed, when questioned about promotion including envelope sealing capability, which she said it did. Supervisor, Paula, then came on the line and, initially said Sandra was new and incorrect and the unit did not include envelope sealing capability. When told we were no longer interested, Paula then rescinded and approved the sealer at no charge. It was stated that it would be a monthly billing, the first two months free and that we would be invoiced for cheque payment. The conversation was turned over to a person who stated that he was confirming the details. He suddenly disclosed, for the first time, that we were required by the Canadian government to purchase $25 worth of postage, on a credit card, in order to qualify for the $75 free postage. He said he would have to get back to me on the envelope sealer being included, but if Paula had agreed then it would be no problem. He also stated that we would not be able to purchase postage online via credit card. He confirmed that monthly charges would be invoiced for payment by cheque. No authorization was given for charges on my credit card, except the $25 for the government require purchase. Sep 14, 2009 Credit card charges appeared for $26.25 Sep 18, 2009 Credit card charges appeared for $30.93 Sep 24, 2009 Contacted VISA and had charges reversed due to breach of agreement Sep 24, 2009 I emailed customer service describing the credit card charges and that we were no longer interested in the machine due to too many conflicts in their statements. Sep 30, 2009 I received an invoice from PB stating that, the first month payment, for three months down the road, was now due and that 8.98% interest would apply in 30 days from invoice date of Sep 16th. The charge was for $19.75 instead of $17.95 as agreed. An additional charge of 7.62 for a scale showed up for which we had not been told. Sep 30, 2009 I tried to call Paula again, and her extension repeatedly went to general delivery mailbox. I finally reached Paula and stated that we were no longer interested and that they should send a courier to retrieve their equipment. I told her that I had been trying to reach her by phone but her extension went to general delivery mailbox. I explained that I had found multiple complaints about PB on scam disclosing web sites. She stated that she hears all the time about improper charges being applied to credit cards, but that these could be reversed. She was unable to explain why her extension goes to general mailbox. She stated that it was up to me to contact another department regarding the unauthorized credit card charges. She stated that this was not a scam to get my credit card and start charging unauthorized fees. She said PB was a big company and would not do that. I reminded her of Bernie Madoff stealing 50 billion dollars and that he had a big company. Paula stated that she would get back to me with the 800 number for the department regarding false credit card charges being made, because she did not have their number. She is the customer service supervisor, who doesn’t have that number??? She never called back. Sep 30, 2009 I emailed PB Canada again and stated we were no longer interested in the equipment and to schedule a pick up of their equipment. October 14, 2009 Jacklin called from the “Retention Group” to try to “undo the negativity”. She was told to have the equipment picked up. Why do they need an entire department for retention? October 26, 2009 Unauthorized charge to credit card for $22.07, $17.95, plus taxes, AND, credit to credit card for $30.93?? The $22.07 was never authorized to be on credit card, and invoice says in one place to pay upon receipt, and hand written, it says applied to credit card October 27, 2009 Received credit note and invoice for above charges. October 28, 2009 Contacted VISA to reverse all charges to credit card and asked for procedures to eliminate all further PB charges to my credit card.

2009-10-26T03:55:00.000-07:00

Today is the day. Be prepared. Rapidgo is!

Hands Free.

http://www.cbc.ca/canada/story/2009/10/26/ontario-handheld-device-ban-drivers130.html

2009-10-25T18:20:00.000-07:00

http://www.google.com/hostednews/canadianpress/article/ALeqM5jyTbl54jruvpi4Dz3bOqqW6tClZg

2009-10-25T18:07:00.000-07:00

It is here, hands free is the standard. It's here to stay.

A cash grab, or a safety measure?

Be prepared!

Rapidgo is prepared. All of our divers will arrive on time.

No Tims may be next.

2009-10-14T14:03:00.000-07:00

Hands Free is Here. Make plans now. Avoid fines.

http://news.ontario.ca/mto/en/2009/09/ontarios-new-rules-for-hand-held-wireless-and-entertainment-devices.html

2009-10-14T03:39:00.000-07:00

In the News:

Truckers Butt Out! No hand held devices, and no smoking. Is no eating next?

http://www.p2pnet.net/story/29738

2009-10-13T08:18:00.001-07:00

In The News: September 2009

HAPPY LABOUR DAY CANADA

Wishing you a safe and happy Labour Day weekend

STRATEGIC ALLIANCE

Rapidgo has entered into a Strategic Alliance with a select group of quality Expedite Carriers throughout North America. In addition to our available equipment, we also have access to all types of expedite equipment from other Alliance members. We can service all your needs, by land, sea or air – 24 hours a day, seven days a week.

NEW VOICE ON DISPATCH

You will begin to hear Cathy Broadbent on dispatch as she takes over the phones from Tilly as account manager. Tilly has joined forces with her husband to expand their family business. We will miss her joyful presence.

WHAT’S YOUR SPIN

SITUATION, PROBLEM, IMPLICATION, NEED

SPIN #1

Full flatbed trailer load needs to get to Montreal from Chicago at LTL (Less Than Load) rate. Our Strategic Alliance member has a truck returning from the Chicago area.Rapidgo found the solution at the right price.

SPIN #2

Two pumps have to get to San Francisco as soon as possible for Shell Oil. Forty-six hours of driving time. Parts are fragile and cannot be mishandled. Rapidgo picks up the load in the trailer seen above and drives straight through to meet the deadline requirement.

August 2009

Have a Safe and Restful Holiday

In The News: June 2009

Don’t Forget Dad!
Happy Father’s Day Everyone!

What Does It All Mean?
Shipping acronyms such as LTL or J.I.T. can be confusing or misleading. The RapidGO website (www.rapidgo.ca) has a free list of common transportation acronyms and terms for your reference.

When Minutes Count
RapidGO specializes in expedite shipping. We are here to help you with those last minute “panic” shipments by offering direct load n go services. Remember with RapidGO we are open 24/7-and there is never an additional fuel surcharge!

Paperless Newsletters
Send RapidGO your email address, and we will be happy to send your monthly newsletter via email! contact[@] rapidgo dot ca

Delivery Notices
Need order pick/drop confirmation? No problem! Send us an email requesting you be put on the order notification list!